ROBERT D. AUSTIN
ASSISTANT PROFESSOR

MORGAN HALL T91 | BOSTON, MA 02163 | Ph 617.495.8084 | Fx 617.496.5265 | r au s t in@hbs.edu | GEORGE F. BAKER FOUNDATION

Mike Zapolin
Chairman, Music.com
606 N. Larchmont Blvd.Suite 102
Los Angeles, CA 90004
June 17, 2004

Dear Zappy:
I write to thank you for developing and delivering the excellent e-business elective that we recently completed for the Owner/President Managers’ (OPM) program at the Harvard Business School. I thought it went very well and it was certainly well received by the other participants in the program. You provided concrete advice that I believe many of your colleagues in the program will be able to use in their own companies, which is, of course, in keeping with the objectives of the OPM program. Although I was the nominal faculty supervisor for the elective, you did it pretty much all by yourself, which made things very easy for me.

Lets stay in touch and explore possibilities for doing this elective course again, for future OPM programs, or perhaps for the MBA program. As we discussed, I’ve also mentioned it to faculty members at other schools, and you may get some calls from some of them as well. Thanks again, and congratulations on the success of your elective course!

Sincerely,
Robert D. Austin



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